Invalid Sim Error for Windows Phones

As a Technical Support, "missing sim" or "invalid sim" error for Windows phone is often an issue customers are calling about. They just bought the phone, the device is new as well as the sim card but when they have already activated the phone, insert the sim card and have the phone turn on, they will have an error missing sim or invalid sim then emergency calls only. First, if you will have this kind of error to any type of phones it means that the device does not recognize the sim card. Reasons for that are the following:

-sim is not inserted or positioned properly inside the phone or into the sim case or slot
-sim is broke or damaged
-phone or sim slot is broke or damage

But for Windows phones like for example the Nokia 520 or other windows phones, this is already a common or known issuen even if the device and sim is brand new. So what you will need to do to fix invalid or missing sim error? Here are your options:

1. Wipe the sim card with a clean dry cloth. Make sure there are no foreign particles or dirt on the sim's gold contact.  

2. Make sure that you inserted the sim card properly inside the phone. Gently push it into the sim slot - gold contact facing down and touching the metal contact of the phone.

3. If doing the above steps does not resolve the issue, you may also try to insert the sim card into a different phone model, like Samsung or iPhone that requires a micro sim. If it reads the sim card, reinsert it back to your Windows phone.

4. If none of these work, sim replacement is our last option. Follow the steps above and check if it would still say "invalid sim" or "missing sim" which I do hope will not.

I would not say that this is an issue with your service provider's system or your phone's software but rather a device issue, how it was built. So, just try your luck and follow the above steps. If you have other questions, feel free to comment. Thanks!

How to Create a Microsoft Account

Creating a Microsoft account for Windows phones is very important so you can use any Microsoft services such as downloading apps, musics or games in the app store, get free Skydrive storage and more. If you just bought your phone or you are having issues with downloading apps because it's asking you to sign in to your microsoft account, fixing the issue is very easy. Just follow the steps below on how to set up a Microsoft Account:

1. First and foremost, please ensure that you do have internet connection either thru WiFi or data plan.

2. If you just bought or activated your windows phone, you will need to set it up first by just simply following the instructions displayed on the screen.

3. Create your Microsoft account by entering the necessary details. Enter desired username (I recommend using live.com) and verify that it is still available. If yes, then proceed on entering your password. Enter an alternative email address if you have then your date of birth. Make sure that for your birthday, your age will be 18 and above for it might caused the app store to ask you for a family account if you'll download an app in the future.

4. If however you skip signing up a Microsoft account upon device set up. There is still another way to create one. Navigate your phone screen and look for Settings.

5. Tap email+accounts and choose add account.

6. Select Microsoft account and just follow step no. 3

Steps are pretty easy! If you are having any other issues just check other tips that we have here or just leave a comment below. Good luck!