Showing posts with label Troubleshooting. Show all posts
Showing posts with label Troubleshooting. Show all posts

Sunday, August 10, 2014

How to Improve Your Phone’s Performance


There are a lot of tips spread in the internet on how to boost your phone’s speed or performance and most of them advised you to download some application on your phone app to get the best of your phone. Well, what I’m gonna tell you are not the same. Simply because those apps does not really work. You don’t have to download additional apps for your phone to boost its speed. I have 5 brilliant tips for you. Let’s start!
 

1. Check or verify your phone specs or features.

The first time you bought the phone, have you check its specs and features? You can find it either on settings of the phone, manual or search it in the internet. Make sure you have the right phone make and model. Checking the specs is very important because it tells you what is the capacity of your phone. What you should be keen about is the RAM or internal memory, CPU and battery specs of the phone. To make it simple, the higher the numbers you see for these 3 specs, the better. You can check TIPS FOR BUYING A SMARTPHONE to get more explanation.

2. Always make sure you are within your phone limits

If the internal memory of your phone and CPU is low, you should limit getting files on your device like downloaded apps, photos, music, etc even if you say you have an SD Card as back up. If you have read TIPS FOR BUYING A SMARTPHONE, you’ll understand why. Always check your remaining MB or GB for your internal memory thru your phone settings.

3. Don’t leave your phone on a 20% battery level

Don’t wait until your phone get’s shut off before you charge it. It is advisable to plug your device on a charger on its 15%-20% level. It lengthens its battery life and increases your phone’s performance.

4. Don’t download too much free apps or files

Downloading free apps and other files like torrent caused your phone to get malware. What is common for smartphones are adware and spyware. It’s malicious software that gets info from your phone and uses it to send advertisement based on your phone activities. Because of technology, these malware somehow track your surfing pattern. For example, you have a free app on your phone. Then later, you search on Google something like “How to Improve Your Phone’s Performance” then in the middle of accessing the app or browsing the web, you’ll get a pop up ad that is related to what you need or search. This slows down your phone thru interrupting your surfing activity and consuming your phone ‘s internal memory.

 

5. Clear or free some of your phone’s RAM

Always close running apps on your phone. You will also need to clear your browser’s history at least twice a week. Uninstall some apps that you seldom use. Delete files that is unnecessary or have those backed up on your pc or laptop (e.g. music, photos). These will free your phone’s internal memory thus boosting its performance.

 



 

 

Saturday, August 9, 2014

Can't Sign In to Email Account: Invalid/Incorrect Password Error

If you were trying to access or sign in using your Google account, Microsoft account, Apple ID or Yahoo! account but having troubles logging in because it says incorrect or invalid password, there are 2 easy steps you may try to resolve the issue.

1. Make sure you have typed in your password correctly. You may type your password first to your notepad then copy and paste it to the password field.

2. If you still can't sign in cause it still says invalid or incorrect password, you may now go ahead and reset your password.


  • Google account, visit this LINK to reset your password.







Once you reach the link where you can reset your password, you just simply need to read (with understanding) and follow the onscreen instructions. Then they will send you a security code (or sometimes email you a link to change your password) via call or text to a phone number or alternate email address you have provided when you first set up the account so please make sure you still have that phone number with you and you still have access to the alternate email.

If your password has been successfully reset, you can now create a new password that you can easily remember but is hard to guess by other people. And you may also want to log on to your account every now and then like 3 times a week so you will not easily forgot your password and have troubles signing in again.

Good luck!

Friday, August 8, 2014

Invalid Sim Error for Windows Phones

As a Technical Support, "missing sim" or "invalid sim" error for Windows phone is often an issue customers are calling about. They just bought the phone, the device is new as well as the sim card but when they have already activated the phone, insert the sim card and have the phone turn on, they will have an error missing sim or invalid sim then emergency calls only. First, if you will have this kind of error to any type of phones it means that the device does not recognize the sim card. Reasons for that are the following:

-sim is not inserted or positioned properly inside the phone or into the sim case or slot
-sim is broke or damaged
-phone or sim slot is broke or damage

But for Windows phones like for example the Nokia 520 or other windows phones, this is already a common or known issuen even if the device and sim is brand new. So what you will need to do to fix invalid or missing sim error? Here are your options:

1. Wipe the sim card with a clean dry cloth. Make sure there are no foreign particles or dirt on the sim's gold contact.  

2. Make sure that you inserted the sim card properly inside the phone. Gently push it into the sim slot - gold contact facing down and touching the metal contact of the phone.

3. If doing the above steps does not resolve the issue, you may also try to insert the sim card into a different phone model, like Samsung or iPhone that requires a micro sim. If it reads the sim card, reinsert it back to your Windows phone.

4. If none of these work, sim replacement is our last option. Follow the steps above and check if it would still say "invalid sim" or "missing sim" which I do hope will not.

I would not say that this is an issue with your service provider's system or your phone's software but rather a device issue, how it was built. So, just try your luck and follow the above steps. If you have other questions, feel free to comment. Thanks!